How can I address a product quality issue not purchased directly from bareMinerals?Updated 8 months ago

If you experience a quality issue with a bareMinerals product bought from an authorized retailer, our customer service cannot directly offer resolution or access order details. We recommend contacting the retailer's customer service with a valid proof of purchase and seeking a resolution per their returns and policies. However, we do encourage you to share additional information about your routine before using our products, as this might help us provide better assistance.