If I have an issue with a product purchased from a retailer, how should I proceed?Updated 8 months ago

Please be aware that our customer service team can only assist with items purchased directly from the bareMinerals website. If you have any issues with a product purchased from a retailer like Boots, John Lewis and others, you will need to contact their customer services with a valid proof of purchase to discuss replacements or refunds, as they are separate business entities and manage their own after-sales service.