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HOW CAN I TRACK MY ORDER?
Once your order has been dispatched, you will receive an email notification with a link to track your order.
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DELIVERY & RETURNS
HOW DO I EXCHANGE OR RETURN A PRODUCT THAT WAS NOT PURCHASED AT BAREMINERALS.CO.UK?
Only items purchased at the bareMinerals.co.uk website will be considered for a refund or replacement. We cannot accept any products purchased through an alternative retailer. If you made your purchase through a partnered retail location, such as an
DO YOU ACCEPT INTERNATIONAL ORDERS?
We currently do not ship orders to locations outside of the UK.
WHAT IS YOUR RETURN POLICY?
We are committed to providing quality products to our customers. If you receive products from bareminerals.co.uk that do not meet your expectations, you are welcome to return an item within 30 days of receipt, as long as the item is still in its orig
DELIVERY METHODS AND COSTS
Please find below a table with our current delivery options and respective costs. Delivery Option. Delivery Time. For Orders Under £50. For Orders Over £50. Express Delivery. Delivery Option. Delivery Time. For Orders Under £50. For Orders Over £50.
DELIVERY INFORMATION
Our parcel service will take all reasonable care to deliver your shipment to the address you provide. However, we will not accept liability for lost orders as a result of incorrect address entry. Please make sure to provide accurate address informati
RETURNS
We are committed to providing quality products to our customers. If you receive products from bareminerals.co.uk that do not meet your expectations, you are welcome to return an item within 30 days of receipt, as long as the item is still in its orig
Sets and Kits
When returning a set or kit, we require all contents from the original set or kit in a saleable condition. Partial items from a set or kit will not be refunded. Empty containers will not be accepted for a refund. Only items purchased on bareminerals.
How can I return a product I am not satisfied with?
If you're not completely satisfied with your purchase from bareMinerals, we offer you the option to return the product within 30 days from the receipt date. Please follow the returns process link HERE to initiate a return. Remember to include your or
Can I change my order details (address/name) after placing an order?
Once an order has been placed and has begun processing, we are unable to make any changes to the details, including your shipping address or name. However, if you need to return your order after receipt, please contact our customer service team who w
What happens if I receive damaged products or the wrong item?
We're sorry to hear if there has been an issue with your delivery, such as receiving damaged products or the incorrect item. In the event of damage, we may request photos of the product/parcel. For incorrect items, once you've received the order, you
How do I track my order if the tracking number provided does not work?
If you experience any issues with your tracking number, please be assured that we will provide proof of delivery, including successful delivery details. Should there be further concerns or requirements for additional assistance, do not hesitate to co